Welcome to the WaxSeals.com Resource Center!

Have questions about our products or our ordering process? We’ve answered some of our most frequently asked questions to help with your wax seal experience! Have more questions, or want help from our Design Consultants? Our team is here to via email, by phone, or even by chat!

Self Adhesive Wax Seals

Self-Adhesive Wax Seals are individually stamped, real wax seals that are finished with an adhesive backing. Created by our team of Wax Seal Artisans, each self adhesive wax seal has been individually pressed with your choice of design for beautiful and easy-to-use wax seals!

Self adhesive wax seals have a wide range of uses. From stationery and wedding invitations, to product packaging, and wine bottles! We have clients coming up with new uses for them every day.

Here are just a few of the ideas that they have shared with us:

  • Envelope Wax Seals for Weddings, Anniversaries, Bar and Bat Mitzvahs, Baby Showers and Birthdays
  • Wedding favors and dinner menus decorated with wax seals
  • For use on seating charts, escort cards, or wedding day-of decorations.
  • Closure on hotel customer service and welcome packages
  • Distinguish product labeling and retail-ready packaging
  • Mass mailings and direct mailings

Standard Adhesive

  • A paper adhesive disc ideal for single application use on light, uncoated and untextured paper, or light cardstock pricing. Included in base pricing. Please note that this type of adhesive may tear the surface underneath the seal when removed.

Professional Grade Adhesive

  • Our strongest adhesive that has been carefully designed for a wide range of surfaces including metal, glass, ribbon, high gloss paper, natural-fiber paper, or thick cardstock like wedding invitations. We highly recommend our permanent adhesive for any application where seals will be mailed, or used on any type of packaging or curved application.
  • Upgrades may apply.
  • Our Professional Grade Adhesive has been carefully designed for use with:
    • Thick, textured paper or cardstock
    • Coated or glossy paper
    • Vellum
    • Ribbon
    • Twine
    • Glass
    • Bottles
    • Metal
    • Wood
    • Curved Surfaces
    • Packaging

Restickable Adhesive

  • Designed like a Post-It Note, this type of adhesive allows seals to be completely removed from stationery or packaging and reapplied without any tearing 3-5 times. We recommend placing seals with this adhesive on the inside of an outer, protective envelope.
  • Upgrades may apply.

No Adhesive

  • A special option for projects where adhesive is not needed. Included in our base pricing.

Our Flexible Wax is real wax mixed with resin to make it more flexible and durable than 100% traditional wax, while having the appearance of real wax. Our sealing wax comes in four different wax collections, each with a different texture, flexibility, and selection of signature colors. We also offer custom color matching services for special projects that require a specific sealing wax color.

  • Our Original Wax Collection is our most flexible collection and is designed for use on commercial applications including: curved surfaces, bottles, and packaging. This collection can also be used on stationery and invitations.
  • Our Vintage, Modern, and Designer Wax Collections are slightly less flexible with a higher wax content and are perfect for wedding invitations and stationery. Each collection has a unique selection of colors. Explore our color chart for more information!
  • Our Custom Color Sealing Wax can be crafted with your required amount of flexibility, color, and finish to pair perfectly with your project. Simply send us a (coated) Pantone number, or ship us physical product to match to!

Regular/Uniform Edge:

  • A uniform-looking wax edge for a consistent look from seal to seal.

Irregular/Organic Edge:

  • An organic-looking wax edge that creates a varied look from seal to seal.

Yes, however due to modern sorting machines, we recommend using our Professional Grade Adhesive and requesting to have your letter hand-sorted to prevent tearing when working with self adhesive wax seals. Another great way to protect your wax seals when mailing, is to use a protective outer envelope! Breakable Wax is recommended for hand delivery only.

Wax Seal Stamps

Our wax seal stamps are individually engraved solid brass dies finished with a pure wooden handle. Complete with your choice of design, wax seal stamps are a great way to add a DIY element to your wax seal experience.

Standard Die

  • Our standard die is made of 100% solid brass and has been designed for simple artwork and small batch stamping only. Our standard die is included as the standard option for all stock wax seal stamps under 1.5″. This die will be finished with your choice of removable handle, and can be interchanged with all of your WaxSeals.com removable style dies.

Designer Die

  • Our designer die is made of 100% solid brass and is designed for intricate artwork and to hold temperature longer – which helps when making several seals at one time. This die will be finished with your choice of removable handle and can be interchanged with all of your WaxSeals.com removable style dies. Upgrade fees apply.

Our Keepsake Stampers are a great additional element to your self adhesive wax seal order. Created using the same plate used to produce your self adhesive wax seals, our Keepsake Stampers are made with the highest quality of solid brass dies and paired with a hand-turned solid wooden handle. Keepsake stampers are available for purchase with an order of self adhesive wax seals only, and come permanently fixed together.

Our Flexible Wax is real wax mixed with resin to make it more flexible and durable than 100% traditional wax, while having the appearance of real wax. Our sealing wax comes in four different wax collections, each with a different texture, flexibility, and selection of signature colors. We also offer custom color matching services for special projects that require a specific sealing wax color.

  • Our Original Wax Collection is our most flexible collection and is designed for use on commercial applications including: curved surfaces, bottles, and packaging. This collection can also be used on stationery and invitations.
  • Our Vintage, Modern, and Designer Wax Collections are slightly less flexible with a higher wax content and are perfect for wedding invitations and stationery. Each collection has a unique selection of colors. Explore our color chart for more information!
  • Our Custom Color Sealing Wax can be crafted with your required amount of flexibility, color, and finish to pair perfectly with your project. Simply send us a (coated) Pantone number, or ship us physical product to match to!

Our glue-glun style sealing wax has been carefully created to fit into our standard sealing wax guns, or into any standard glue gun. This style of sealing wax is created to provide an easier wax sealing experience, without the risks of melting wax over an open flame. Sealing wax sticks come in a standard 0.44″ diameter and are available in all of our sealing wax colors.

Using our glue gun format wax sticks you can make:

  • 3/4” round: 10-12 seals
  • 1” round: 7-10 seals
  • 1.25” round: 5-7 seals
  • 1.5” round: 3-5 seals
  • 1.75” round: 2-3 seals
  • 2” round: 1-2 seals

Ordering Questions

Ready to place your order? Please either submit your order request using our Request Quote form, or by ordering directly through our online Shopping Cart.

We offer three different types of samples:

  1. Design & Color Guide: Contains physical samples of our 72 signature sealing wax colors attached to your own wax seal color guide.  Includes loose self-adhesive wax seal samples with our various adhesive types for testing.
  2. Individual Color Swatches: Great when you only need a few swatches from our Design Guide. Does not include loose samples.
  3. Pre-Production Samples: Want to see samples of your wax seals before you place your full order?   Pre-production samples can be made in 1-3 business days plus shipping, simply pay your engraving fee and shipping and we will make you a handful of samples for testing!
  1. Submit Your Order.
  2. Receive Electronic Proof from our team via email (within 1 business day).
  3. Approve your Electronic Proof.
  4. Receive Order Confirmation email with production time and estimated ship date.
  5. Production (1-3 business days for standard orders)
  6. Shipping (time based on your chosen shipping speed)

Zero! Our sales team and engraving department are here to help transform your custom artwork into beautiful wax seals. Once receiving your Quote Request, our Design Consultants will provide you with a detailed quote and electronic proof for free.

There is no cost for a quote, and we will provide you with up to 2 proof modifications, FREE! Custom wax seal orders may be subject to an engraving fee. However, that will only be charged once an order has been confirmed and we receive your final approval.

Standard orders can be produced within 1-3 business days, based on quantity. Have a specific deadline – let your Design Consultant know when placing your order!

We do our very best to produce your order as efficiently as possible. As our standard production time is 1-3 business days, please let us know if you are in a rush and we will ensure your order is processed quickly.

We also offer expedited shipping options through FedEx. If you are in a rush, please select your shipping option accordingly!

Thank you for submitting your request! We process online orders and emails from 7am to 5pm PST Monday-Friday in the order they are received. Our Design Consultants will be in contact with you about your order or quote request within 1 business day!

Now that you have received your electronic proof, please select the option that you would like for your wax seal. If you would like to add an embosser or a keepsake stamper to your order, please select the appropriate options on your proof.

Once you’ve selected the design option you would like on your proof – simply sign the bottom of the form, and return to us via email!

Absolutely we do! If you are interested in wholesale pricing and our Wholesale Program, please fill out the following application form.

If you are interested in volume pricing (for packaging, branding, and volumes over 1,200 pieces), please fill out our Volume Pricing Request.

Shipping Questions

We can ship anywhere that FedEx will deliver to! Visit FedEx.com Destinations for a complete list.

Shipping cost is calculated by the weight of package, destination, and speed of shipping option.

All orders are shipped from Victoria, BC Canada; therefore shipping options may vary depending on your location. We work with FedEx as our primary shipping partner so that we can provide you with tracking information. Should you choose to select Standard Post Shipping (Canada Post or USPS), there is no tracking available and therefore Waxseals.com is not liable for any undelivered orders.

Yes, you can! Please let your Design Consultant know when placing your order. Please note that international orders shipped using FedEx may require a signature upon delivery.

If you would like to ship using your account, please email us at info@waxseals.com when placing your order and provide us with your shipping provider and account number. Our shipping department will coordinate shipment and you will be billed for shipping and insurance charges directly to your account.

Yes, we offer expedited shipping to most destinations. If you would like to upgrade your shipment method, please let us know by emailing info@waxseals.com before 9am PST on the next business day after you place your order. If we have not heard from you by this time, your order will be shipped via your original shipping method.

If we are shipping to you via FedEx, you will receive an email from FedEx once your order is on route with your tracking number, location, and estimated delivery date.  Sometimes FedEx emails can get stuck in spam filters as junk mail – so be sure to check there if you haven’t received it yet!

If you selected standard shipping (Post), there is no tracking information available.  If you would like tracking, please ensure that you select FedEx when placing your order.

As we are located in Victoria, BC Canada, orders are required to successfully pass through customs. Depending on volume, weather and time of year, there may be delays. If time is a concern, please consider upgrading your shipping method to ensure that your order arrives in time.

If you selected to ship with FedEx, the tracking number will have been emailed to you. If your order says that it has been delivered, we recommend that you make a claim with FedEx using your tracking number. Please email us at info@waxseals.com as well so that we can assist you.

If you chose to use regular post, there is no tracking available; therefore we are not liable for any undelivered orders.

As we are located in Victoria, BC Canada, any orders shipped within North America under $1000 will be covered under the North American Free Trade Agreement, and will not be subject to additional duty fees or taxes. Orders traveling outside of North America, or those over $1000 in value, may be subject to duties or taxes. Duties and taxes are the responsibility of the recipient.

Payment Questions

Yes, all of our prices (both in the shopping cart and on our price list) are listed in USD. For our Canadian clients, please contact our team directly for prices in CAD by submitting either a Request Quote, or by sending us an email.

We currently accept Visa, MasterCard, American Express, and PayPal.

As we are in Victoria, BC Canada, you will need to pay via PayPal if you would like to use your Discover Card for payment. You do not need a PayPal Account to do so. If you are completing an online order please select the PayPal option. If you are processing a custom order with us via email, please let you Design Consultant know you would like to pay via PayPal, and we will send you an invoice.

Anyone can submit their order via PayPal without an account. Simply select the “Don’t Have a PayPal Account” option and you can enter your payment information using the credit card of your choice.

Of course! Simply select to pay via PayPal, and you will be redirected to PayPal.com where you can pay with your Debit Visa. If you are working directly with our team, simply notify your Design Consultant and we will send you a PayPal invoice.

Absolutely! We accept Visa, MasterCard, and American Express over the phone to ensure that your payment information is not shared electronically. Please call us with your payment information at 1-877-373-5513. Please note: we cannot accept Debit Visa or Discover Card over the phone.

Credit Card Charges: www.WaxSeals.com, www.Wax-works.com, www.DiscountWaxSeals.com and www.Embosser.com are all divisions of HeoWorks Industries Inc.

Cancellation & Return Policy

If you wish to cancel your order, we need to be notified via email at info@waxseals.com by 7am PST the day after your order is placed. As we ship within 1-2 business days for most orders, If we do not hear from you by that time, your order will continue as scheduled.

As all of our products are hand-crafted, customized, and made-to-order, we do not accept returns.